Zimmer Heating & Cooling Testimonials

Ask the Expert

Have any questions related to yor HVAC systems? Let Zimmer Heating & Cooling help you find the answer. Simply post your questions below, and one of our HVAC experts will help you reach the optimal comfort in your home.

If you are having trouble or experiencing an HVAC emergency, please call our 24/7 Service Line at 513-521-9893 for immediate assistance.


#10 Kristen 2017-01-15 00:15
We have a Carrier Infinity system for our heat pump. The zone button on the thermostat no longer works. Is there a non Infinity thermostat that we can replace it with? The cost of the Carrier thermostat is ridiculous..


The Infinity Zone thermostat must be replaced with another Infinity thermostat. The cost to convert the whole system would astronomical.
#9 Sarah 2013-10-28 16:54
It doesn't appear that my blower is working in my furnace. The AC is pumping cool air into the box but it is not pushed to the rest of the house. The AC hose was dripping water from the condensation before I turned of the AC. I tried the self-test for the blower but it doesn't work. Is there anything else I can do to try to get the blower working?

Thanks for any insight you can give me!

There appears to be 2 possible options. First the blower motor has failed, or the relay to turn the blower has failed. A slight possibility is the thermostat is not sending the signal to turn the blower on. Either way, a service call is in order.
#8 Calvin 2013-10-28 16:53
Checking for a reply to previously submitted question about multiple cracks in heat exchanger, under burner parts,... service tech said the only repair is to replace entire furnace unit, is this true ?
True depends on a few questions:

a: Is the the furnace under any manufacturers warranty.Typica lly 20 years from date of manufacturing the furnace. Some furnaces have a factory lifetime warranty if you are the original purchaser.
b: Is the heat exchanger available?
c: Is the cost to replace the heat exchanger replacement make sense or replacing the furnace.

Most importantly; DID THE TECHNICIAN TURN THE FURNACE OFF! Finding cracks in a heat exchanger can be a hazard.

I would gladly discuss the options with you to make a good sound decision.
#7 Allison 2013-10-28 16:52
I am looking at purchasing an older home that currently uses boiler heat. I am wondering what total costs I can expect to get a new HVAC system installed? I have no idea what the duct work currently looks like. The home is a 2,000 square foot ranch.

To even start on what is needed for a new HVAC system is to have a visit to the home. The information to start a budget process would require that we look at the home to see what type of system is usable.Please contact our company for further information and thank you for the excellent question.

Chris Zimmer
#6 Josh 2013-10-28 16:49
My a/c provider says he has to provide the calculated unit for my square feet. The problem is, it does not keep up with the outside unit. My house will not cool below 75. Not to mention the unit does not ever shut off. It is a brand new house and insulated well. Shouldn't I be able to get my house to at least 72? Is it possible they are not being honest and have undercut the correct unit i need? How can i find out?
Most newer homes should have a 15 to 20 degree differential from inside to outside. When the temps. are over 90 outside the best a home could be is 15 to 20 degrees cooler. Check with your builder to find which was used to determine a problem or not.
#5 Sandy 2013-10-28 16:48
My Carrier infinity thermostat is blank. Does this have a battery within the thermostat that needs to be replaced ?

Infinity thermostats do not have batteries. There is a loss of power at the furnace. Simple checks are the furnace switch and circuit breaker.The blower door could also be loose.
If this fails to help, a service technician is needed.
Thank You;

Chris Zimmer
#4 Glen 2013-10-28 16:46
I am installing a split system. One for upstairs and one for down. I have 1500 sq ft up and 1500 down. How many tons will I need. I am thinking 3 tons for each level.
First have a properly licensed HVAC contractor perform a Manual J and Manual D calculation. This will determine proper tonnage each floor requires and proper duct sizing.This will insure proper comfort and economy for the home.
#3 Tim in Delhi 2013-10-28 16:45
We are going to have to replace our home's A/C. We can't justify the $20K price difference between geothermal and conventional systems with a heat pump. Is there any middle-ground that is cost effective, but more "green"?
An excellent middle ground is the Carrier Greenspeed heat pump system. Tis is a variable drive compressor achieving close to the efficiencies of geothermal without the large initial cost.
#2 David Montag 2013-10-28 16:43
have a 3 zoned, separate units gas furnace/convent ional ac units. Can any of the geothermal units be multi zoned off of a single unit. ie. utilize old air-handlers, back up gas furnace, but single geothermal unit?
David ; Each furnace would require its own geothermal unit. However we can combine the field loops to work for more than one geothermal unit. The best way to analyze a multi-system home is to look at your particular application.
#1 Mike 2013-10-28 16:08
How many times a year should I change my filter?
Mik e, depending on the filter you use from 1" to mediastyle or electronic; it is a great practice to check your filter each month when you receive your utility bill.Some filters last a month or two and others can last 6 months or more.

Add comment

Security code